Operations Manager, New Delhi

New Delhi, India
[Closing date: 8 January 2018]     


Established in 2003, the Drugs for Neglected Diseases initiative (DNDi) is a not-for-profit research and development (R&D) organization that develops new, improved, and affordable medicines for deadly neglected diseases that afflict millions of the world’s poorest people.

DNDi focuses on discovering and developing treatments for sleeping sickness (human African trypanosomiasis), Chagas disease, leishmaniasis, filarial infections, paediatric HIV, mycetoma, and hepatitis C. In 2016, in collaboration with the World Health Organization, DNDi launched the Global Antibiotic Research and Development Partnership, a not-for-profit research and development organization to develop new antibiotic treatments addressing antimicrobial resistance and to promote their responsible use for optimal conservation, while ensuring equitable access for all. Since its inception, DNDi has developed seven new treatments for neglected patients for malaria, sleeping sickness, visceral leishmaniasis, Chagas disease, paediatric HIV with several new drug candidates in the R&D pipeline including two for sleeping sickness. Our objective is to deliver 16 to 18 new treatments by 2023, ensure equitable access to these treatments, and build a robust pipeline of new drug candidates. After 13 years of sustained growth, DNDi has built a team of approximately 200 full-time employees working across nine offices (Geneva, Rio de Janeiro, Kinshasa, Nairobi, New Delhi and Patna (India), Kuala Lumpur, New York and Tokyo).

Opened in 2004, the DNDi India office supports the implementation of R&D projects on visceral leishmaniasis, along with activities in hepatitis C, filariasis, and paediatric HIV. The office also works closely on raising awareness and advocating for increased public responsibility and a more enabling environment for neglected disease R&D.


Purpose of the position

To support the growth of the organization in India, The Regional Operations Manager leads the Operations Department locally while ensuring alignment with global practices, action plan, and strategy. The position is in charge of the operations of DNDi within the region as such – Finance, Accounting, Administration, Legal, IT, HR. It also supports project implementation through logistics and partners/providers’ management as well as strategic and operational planning.


Specific job responsibilities

Human resources (30%)

  • To establish and update standards and policies in accordance to DNDi’s principles, ensure tools/mechanisms/processes are in place for proper follow-up, and ensure good ownership by the team
  • Manage the different HR cycles: recruitment and hiring processes, onboarding, appraisals, and dismissals
  • Ensure all employees and consultants are duly registered as such, working under a valid contract and that data is kept updated physically and electronically for regular reporting. With the support of an external lawyer, insure DNDi complies with local labour legislation
  • Manage insurances related to the staff
  • Perform regular assessments to ensure, through active discussions with Geneva, that regional remuneration/benefits packages are coherent and aligned with the regional/international markets and with DNDi’s policies
  • Ensure positive and creative dynamics within DNDi team, including healthy working environment, fluid internal communication, appraisal, careers planning, and improvement/development training plan
  • Supervise the administrative delivery (e.g., contracts, holidays, general work permit issues, benefits etc.) to ensure effectiveness and accuracy in implementation and execution
  • Oversee the monthly payroll with the accountancy department
  • Oversee welfare benefits and insurances
  • Assist and provide advice on conflict management and/ or termination decision

Finance & partners’ management (40%)

  • Supervise budget process in the Regional Office and ensure it occurs timely within DNDi’s global financial management schedule, insure proper follow-up of the annual budget and the Regional Strategic Plan budget, liaise on a regular basis with Geneva. and provide ad hoc information to local authorities, donors, and Geneva
  • Provide support for the development of proposals and reporting to local donors by providing relevant financial planning information
  • Control expenditures and authorize payments
  • Ensure implementation and maintenance of finance good practices: signature policy, conflict of interest, travel, per diem, SOPs, etc briefings for the new staff recruited for administration and finance projects
  • Supervise Senior Finance and Admin Officers to ensure proper financial/accounting management (NAVISION and local accounting) and on time submission of financial information to the local BoD, local accountant firm, and DNDi Geneva
  • Supervise year-end closing process and insure it is completed in a timely and accurate manner
  • Supervise the early external audit and support the senior finance officer for its preparation
  • Establish procedures for internal and external accountability aiming at “best practices” in the non-profit sector in the region
  • Participate to the internal review group, implement at least one audit partner per year
  • Contribute to fundraising efforts through proposal development and donor reporting by providing relevant financial planning and information

Administration/ legal support (20%)

  • Ensure DNDi legal entities requirements are met (Board of Directors, general assembly), organize the local Board and local general assembly under the supervision of the Director of Regional Office
  • Responsible for elaboration and updating of MoUs, contracts, and other partnership frameworks involving the Regional office. Monitor and maintain updates in the data bases for contracts, procedures, and policies
  • Ensure DNDi complies with local legislation (labour law, civil law) and DNDi’s overall policies through liaison with external lawyer and legal/operations teams in Geneva. Ensure good relationship with bankers and good understanding of local regulation (tax compliance, bank system)

Logistics/procurement/ Information technology (10%)

  • Establish policies and a supply system for the projects (suppliers, transmissions, reception) in the country, and maintain, develop and ensure implementation of these integrated procedures to DNDi‘s policies regarding field work organization and models of accountability in the field. Manage local procurement upon global policy and local guidelines
  • Manage office space according to the management style established in the regional strategy. Ensure facilities are adequate to needs (maintenance of office, work space, telecommunications, inventories, archives, and security)
  • Manage general insurance for the office
  • Oversee the implementation of the local IST roadmap is consistent with global DNDi IST roadmap
  • Support the Senior Finance and Admin Officers in the implementation and control of the IT services
  • Support in managing the Board meetings, general assembly meetings, and FCRA discussions for the DNDi India Foundation


Job requirements


  • Minimum 6 years’ relevant experience in which at least 4 years at Senior Officer level
  • Proven ability to work effectively in a team environment and matrix structure
  • Experience of working in public and private sector is highly desirable

Skills and attributes

  • Very strong ability to use initiative, prioritize, multi-task, and work well under pressure to meet deadlines
  • Very clear and systematic thinking that demonstrates strong judgment and problem solving competencies
  • Very strong communication skills in multicultural, multi-lingual environments
  • Very strong ability to work effectively as part of a multicultural team
  • Very well organized and structured
  • Very strong analytical skills
  • Very strong ability to lead project delivery
  • Very strong ability to manage large size projects with budget management
  • Strong strategic thinking and leadership abilities
  • Very strong management, negotiation, and advocacy skills
  • Very strong ability to exercise high degree of independence to support program delivery and explore new areas of activities
  • Very strong ability to interact with internal and external stakeholders
  • Lead and motivate a team for optimum performance, supervising junior staff


  • Advanced post graduate degree or graduate degree with equivalent in experience to reach Master level

Other requirements

  • Fluency in English
  • Proficiency in local languages desirable
  • Very good knowledge of Microsoft Suite

Other information

  • Status: (Full time – Permanent role) 


To apply

  • Deadline for application: Accepting applications until 8 January 2018.
  • Only shortlisted candidates will be contacted.